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To coach effectively, the five questions leaders must answer are: What is coaching? Why bother doing it? Is coaching effective? Whom should you coach? How do you coach? This blog answers these questions. What is coaching? Coaching is not a one-time event; it is the process of engaging your employees in their . . . → Read More: Five Coaching Questions Leaders Must Answer In a previous blog, I pointed out that the desired outcome of any performance feedback session is to produce better performance after the conversation. They should be called “feed forward” sessions. While this may sound obvious, leaders often tell me that their goal is to “Get the person to understand…” or “Have the . . . → Read More: Seven Mistakes Leaders Make During Feedback Sessions I did not like having difficult conversations when I was the Chief Administrative Officer of an Institute at UCLA. I struggled every time I needed to fire someone, deal with conflict, or hold someone accountable who was underperforming. I often knew what to say, but not how to say it to produce the . . . → Read More: How Leaders Improve Employee Performance in Six Steps Every leader experiences obstacles and setbacks. Yet few know how to manage them well. In fact, leaders rarely speak about difficulties. We are taught to have a positive mental attitude, be upbeat, wipe off the dust and grit of the journey and move on. It’s fine to put a positive spin on a . . . → Read More: How Leaders Use a Setback as Feedback  2 comments - (Comments are closed)  Commanding choice, Commanding choose responsibly, Feedback, Happiness Aristotle said, “All things we do, we do to increase our happiness.” People behave in ways they believe will increase their happiness. The figure below is a simple formula that predicts how happy you are after any setback. Happiness = Experience – Expectations This formula says that your level of happiness . . . → Read More: Commanding Leaders Choose Happiness One comment - (Comments are closed) Commanding choose responsibly, Empowering Motivation, Feedback, Happiness |
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